Collection Claims Officer - Financial Services

Join SANY Group, a leading name in financial services, as a Collection Claims Officer in Jakarta Raya. In this pivotal role, you will drive the recovery of outstanding payments, ensure compliance with financial regulations, and maintain strong customer relationships.

At SANY Group, we are committed to delivering exceptional financial services and ensuring our clients' satisfaction. As a Collection Claims Officer, you will be part of a dynamic team that handles debt recovery, collections, and claims management. You will work closely with our clients and internal teams to resolve payment issues, negotiate settlements, and ensure timely collections.

📋 Tanggung Jawab Pekerjaan

• Manage and recover outstanding payments from clients and customers.
• Conduct debt collection activities, including phone calls, visits, and negotiations.
• Prepare and submit claims for payment disputes and bad debts.
• Ensure compliance with financial regulations and internal policies.
• Maintain accurate and up-to-date records of all collection activities.
• Provide regular reports and updates to management on collection progress.
• Build and maintain strong relationships with clients and customers.
• Collaborate with internal teams to resolve payment issues and improve collection processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum of 3 years of experience in debt collection or financial services.
• Strong communication and negotiation skills.
• Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with financial software and systems is a plus.
• Good understanding of financial regulations and compliance requirements.
• Ability to work under pressure and meet tight deadlines.
• Excellent organizational and time management skills.

🛠️ Keahlian

Lowongan Terkait